What Is mydawAI? The WhatsApp Medicine Reminder for India

mydawAI (pronounced "my dawai", from the Hindi word for medicine) is an Indian medicine reminder and refill service that works on WhatsApp. It reads your prescription, sets up a schedule with you, reminds you and your family at the right time, and asks your local pharmacy to refill when stock runs low, only after you say yes. It lives at mydawai.in.

What does mydawAI do?

mydawAI handles the whole medicine routine: setting up the schedule, reminding every dose, tracking who took what, and refilling. It does it on WhatsApp, so there is nothing new to learn.

• Reads prescriptions from a photo or PDF, and understands voice notes in English and Hindi
• Reminds on WhatsApp with one Taken button per dose
• Covers the whole family through the Care Circle, with no limit on members
• Alerts the caretaker when a family member's dose goes untaken, if turned on
• Tracks stock with every Taken dose
• Refills from your local pharmacy on WhatsApp, only after your yes
• Chintu, the koala assistant, answers on WhatsApp and by voice in the app

Who is mydawAI for?

mydawAI is for anyone in India who takes regular medicine, and especially for people who look after someone else's. It was built with Indian families in mind.

• Adult children managing a parent's blood pressure, diabetes or thyroid medicines from another city
• Older adults who already use WhatsApp every day and do not want a new app
• People on several daily medicines who lose track of what they took
• Parents handling a child's course of antibiotics
• Anyone who keeps running out of a monthly medicine

Who is Chintu?

Chintu is the mydawAI koala, the friendly face of the service. You can chat with Chintu on WhatsApp or talk to it by voice in the web app. It answers questions about your schedule, marks a dose taken when you say so, and makes changes to your medicines after you confirm. It can share general information about medicines on your list, but it never diagnoses or changes doses.

How does mydawAI work?

1. Sign up at app.mydawai.in/signup and confirm your WhatsApp number
2. Add medicines by photo, voice note or typing; mydawAI asks about anything unclear
3. Review and confirm the list, for yourself or a family member
4. Get WhatsApp reminders and tap Taken
5. When stock runs low, say yes and your local pharmacy gets the order on WhatsApp

How much does mydawAI cost?

mydawAI is free while in beta. There is no card on your account, so nothing can be charged.

Which languages does mydawAI support?

English and Hindi. Each family member can have their own language, and their reminders and conversations with Chintu follow it.

Is mydawAI safe and private?

Yes. Medicine names, doses, notes and chats are encrypted at rest with AES-256-GCM. Prescription photos and voice notes are encrypted before they are stored. Everything is hosted on AWS in Mumbai. mydawAI does not sell data or show ads. Read the details in keeping prescriptions organised and private.

How is mydawAI different from other reminder apps?

Is mydawAI a medical service?

No. mydawAI helps you remember and refill what your doctor prescribed. It does not diagnose, prescribe or change doses. For anything urgent, call your doctor or 112.

How do I get started?

Visit mydawai.in or go straight to sign up free. Then photograph your first prescription, following our guide to turning a prescription photo into reminders. Have more questions? The mydawAI FAQ covers everything.